Seems to be the week for social media catching undesirables out. US drug dealer Emmanuel Ganpot was identified by bounty hunter Bill Burgess from his Myspace and Facebook profiles.
Ganpot had been facing 15 years in prison but jumped bail from Florida and fled to Britain, where he changed his name by deed poll to “Neo Masuro” and settled in Surrey. Unfortunately for Ganpot, he set up profiles on Myspace and Facebook using his new name but his own photograph. Bounty hunter Bill Burgess tracked him down after he had noticed Ganpot’s friends linking to his new profile.
He has now been returned to the US where he faces a maximum term of 105 years for his original offence and his subsequent law evasion.
This week I blogged about Facebook dimwits posting pictures of their rented wrecked house online for their landlady to see, but a recent Youtube posting crossed the line imho.
I managed to catch sight yesterday of “Disgusting Dominos” a video made by Dominos employees in North Carolina, who demonstrated how they like to abuse customer food during preparation. Let’s leave it at that, shall we, it was one of those things I wish I hadn’t viewed and highlighted the fear we all have when buying food made by someone else. Yuck.
Within 24 hours, the video had been seen by 930,000 people and a warrant had been issued for the employees arrest – helpfully they had appeared in the video as themselves leaving no doubt as to their identities. What’s interesting though is the initial reaction from Dominos – they refused to make much of a comment, thinking that doing so would give the bad news longer legs. See here.
Hello?
How could something that had already been viewed nearly a million times be made any worse by putting your hand up, saying sorry, and telling your customers that it won’t happen again?!
Thankfully, someone made Dominos see sense and respond like for like, so over to Dominos President Patrick Doyle.
Apart from the subtle emphasis on franchisees, I think the apology was fine, right level of seniority, not too formal etc.. What I think that Dominos have learnt (and that other big brands will remember when something like this happens to them) is that if something happens online, then respond online too! Like for like is the name of the game.
Don’t think that the internet is small beer compared to print media – there’s an audience out there that’ millions strong – heck, I live in the UK, but it’s even made me think twice about food hygiene!
Just out of interest, one of the employees involved (who are now maintaining that the whole video was a hoax) has had the video “disgusting Dominos” pulled YouTube, due to a copyright claim !
Since my post yesterday about facebook privacy, I’ve had quite a lot of questions so thought it worth doing a quick post about the privacy settings in more detail:
Where can I find my privacy settings? – Top right of the screen, under the settings tab.
How do I “block people”? – Blocking people is enabled on the main privacy settings page. Bear in mind that the person you may want to block has to be a member of Facebook already. Also the blocking only applies to Facebook applications – it doesn’t work with third party widgets etc.
What actions are always kept private by Facebook? – Recent Activity will never be shown about:
Interesting story in the press today about a landlady who discoverd her “respectable” tenants had trashed her rental property when they posted up the photos of their party on Facebook.
Obviously what happened to Carolyn Lorrimer is really dreadful – not only did the tenants wreck her house but they also left utility bills and unpaid rent as well as a sizeable clean-up bill. But it did leave me wondering whether her tenants had ever checked their Facebook privacy settings?
Facebook appears to some users as a safe version of the bad ole internet. You have to log in, after all, so it seems like a kind of private forum. But it’s much less private than you think….
Your Profile…When I first joined Facebook I didn’t realise for a couple of days that everything I was posting was also available to everyone in my network (Manchester). I needed to manually change the settings so that my profile was only available to my friends. So, if you don’t mind who can read your profile you have the option of opening it up to everyone, if not, you need to make sure you’ve checked one of the privacy boxes which best suits the level of access you’re most comfortable with.
Facebook Search… You are able to restrict who can search for you and also what people see when they find your profile (before friend requesting). For example, you may wish to keep your picture private, or you might prefer to keep it public so that potential friends may recognise you when they search.
Friends… Did you know that your friends are visible to searchers unless you make them private? Helpful for people checking if they have found the Joe Bloggs who’s friends with John Doe. And celeb spotters, if you’re not sure you’ve found the real celebrity and they have made their friend list public then you can have a nosy to see if they’re the real deal or not. If all of “Amy Winehouse’s” friends live in Chorley, then you may not have found the right one…
Check out the Privacy tab under your Facebook Settings to see what you’re sharing and with who… photo credit: cambodia4kidsorg
Well, that’s according to scientists at the Brain and Creativity Institute over at the University of Southern California.
The brain scientists tested 13 volunteers by using real-life stories to induce admiration for virtue or skill or compassion for social or physical pain.
They were then tested through brain-imaging and interviews which concluded that when triggered, the [...]
I’m often asked what is web 2.0 and the explanation I find easiest to give is that web 2.0 refers to web based platforms that have been developed to make sharing information, communicating and working together easier.
Wikis, blogs, video-sharing websites, social networking sites and folksonomies are all types of web 2.0 applications.
photo credit: bfishadow
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Seems to be the week for social media catching undesirables out. US drug dealer Emmanuel Ganpot was identified by bounty hunter Bill Burgess from his Myspace and Facebook profiles.
photo credit: Flyinace2000
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